We took delivery today of a Thermador gas range we purchased from Appliance Alley and couldn't be more pleased with the entire process from browsing the showroom to delivery and installation. Our salesman (Bob) was very knowledgable and gave us all the time we wanted to browse and ask questions.
There are many good options, but we picked the Thermador because it has unique burners that we really liked and it had the right "high-end look" for our kitchen.
Most impressive was the delivery and installation. They called ahead, arrived on time, and were very careful with every phase. They tested each burner and the oven to make sure everything was properly calibrated and then cleaned everything up and removed all the packaging. They were very careful not to damage the counters or backsplash and carefully brought the range in through a very tight fit at the door.
Very professional in every aspect. Well done Appliance Alley...we'll be back to buy a new refrigerator.
My property management company has been using Appliance Alley for years. It's so much more convenient to order appliances from them than Home Depot or Lowe's. Their staff is so knowledgeable and they can always beat the competitors prices. I mostly deal with Lil and she is always on the ball and familiar with products. If for any reason there is a complication with order, delivery or anything, they are promptly able to remedy anything. I highly recommend using this company!! Ask for Lil or Christina!
My go-to store moving forward. Recently, my 15-year, over-the-range microwave finally gave out. The issue was the color - bisque. I went online to Appliance Alley and found one item that would work. A quick phone call to Lil at Appliance Alley had it on order. She made the whole process easy.
Lil was only outdone by Levan, their installer, who carefully remove the old one and masterfully installed the new microwave with great precision and care. It was a pleasure to watch him work and see how much care he took in doing so!
I'm now a HUGE Appliance Alley fan!
They offered great service and an excellent price. They also held the items as I finished a remodel for a few months.
Purchased a Haier Refrigerator/Freezer (Amazing), Miele dishwasher (so quiet) and Electrolux Washer/Dryer (after 15 years the laundry technology has gotten so good).
They matched and beat the price of others. Very friendly...I did know what I wanted which made the purchasing process even easier. I will buy from them again...do a little research before you go in.